Privacy Policy
Denoise (the "Studio") is a sole proprietorship registered in the Republic of Korea. This policy explains what personal data we collect through denoisestudio.com, why, and how it is handled, as required by Article 30 of the Korean Personal Information Protection Act (PIPA). The Korean version is the governing text; this English version is provided for convenience.
Why we process personal data
We process personal data only for the purposes below. If a purpose changes, we will take the steps PIPA requires, such as obtaining separate consent.
- Receiving and responding to enquiries sent through the website
- Project consultation, quotes, and scheduling
- Contact required to conclude, perform, and settle a contract
What we collect and how
Through the contact form, we collect the details you enter yourself.
- Required: name, email address, message
- Optional: company or brand name, phone number
The following may be generated automatically while you use the site.
- IP address, browser and OS, and time of access (hosting server logs)
- If an error occurs: browser and OS details and the page involved, for diagnosis only. Anything you typed is masked before it leaves your browser.
- A language-preference cookie (NEXT_LOCALE, one year). It only remembers the display language you chose and is not used to identify you or for advertising.
Contact-form data is processed without a separate consent step under PIPA Article 15(1)(4), as a measure taken at your request in the course of concluding a contract.
How long we keep it
We keep personal data only for the period stated here or required by law.
- Enquiry data: one year from the date received, then deleted
- Where an enquiry leads to a contract: records of the contract, withdrawal, payment, and supply of services for five years (Korean E-Commerce Act)
- Transaction evidence required by tax law for five years (Framework Act on National Taxes)
Sharing with third parties
We do not share personal data with third parties except where you separately consent or where the law specifically requires it (PIPA Articles 17 and 18). We currently share none.
Processors and overseas transfers
To operate the site we rely on the service providers listed below, all of which are located in the United States. Under PIPA Articles 26 and 28-8 we contractually require them to protect personal data and supervise their handling of it. You may refuse the overseas transfer, but the contact form cannot then be used; please email us directly instead.
| Processor | Purpose | Data transferred | Country · when · retention |
|---|---|---|---|
| Resend, Inc. | Delivering contact-form submissions by email | Name, email, company, phone, message | United States · on submission · short-term delivery logs per Resend's policy |
| Zoho Corporation | Hosting the Studio mailbox that receives enquiries | Name, email, company, phone, message | United States · on receipt · for the retention period below |
| Vercel, Inc. | Website hosting and serving | IP address, browser information, request logs | United States · on each visit · per Vercel's policy |
| Functional Software, Inc. (Sentry) | Error monitoring | Browser and OS details, the page where an error occurred (all typed text is masked and never sent) | United States · only when an error occurs · 90 days |
Your rights
You may at any time ask us to:
- Access your personal data
- Correct it if inaccurate
- Delete it
- Suspend its processing
Send requests to studio@denoisestudio.com and we will act without delay. A legal representative or an authorised agent may exercise these rights on your behalf with a power of attorney in the form prescribed by the Korean Personal Information Protection Commission.
Deletion
When personal data is no longer needed, because the retention period has passed or the purpose has been fulfilled, we delete it without delay. Electronic files are permanently erased so that they cannot be recovered; printed material is shredded or incinerated.
Security measures
We take the following measures to keep personal data safe.
- Access limited to a single person (the representative)
- Encryption in transit (HTTPS) and two-factor authentication on the mailbox
- Masking of all typed input in error monitoring so personal data is never transmitted
- Retention of access logs and deletion once the retention period ends
Privacy officer
- KWON JUSTIN JOON
- Representative
- Denoise (Business Reg. No. 254-11-03236)
Complaints and remedies
If you believe your privacy rights have been infringed, you may seek dispute resolution or advice from the Korean authorities below. You may also file an administrative appeal under PIPA Articles 35 to 37 if you are dissatisfied with our response to an access, correction, deletion, or suspension request.
- Personal Information Infringement Report Center (KISA) — 118 / privacy.kisa.or.kr
- Personal Information Dispute Mediation Committee — 1833-6972 / kopico.go.kr
- Supreme Prosecutors' Office, Cybercrime Division — 1301 / spo.go.kr
- Korean National Police Agency, Cyber Bureau — 182 / ecrm.police.go.kr
